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Terms and Conditions

IMPORTANT NOTES

  • Couples’ first session is 1 hour & 30 minutes
  • Weeknight & weekend fees are slightly higher
  • Standard session duration: 50 minutes + 10 minutes admin

Packages:

  • 5 sessions — valid for 6 months
  • 10 sessions — valid for 12 months

PAYMENT TERMS

  • Payment due upfront, 48 hours before the session
  • Proof of payment via email or WhatsApp
  • Unused sessions within the packaged validity are non-refundable
  • Services are private (not claimable through medical aid)

CANCELLATION POLICY

  • Free cancellation if done 24 hours in advance
  • No penalty or fee cancellation
  • Emergencies may be considered at counsellor’s discretion

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