Terms and Conditions
IMPORTANT NOTES
- Couples’ first session is 1 hour & 30 minutes
- Weeknight & weekend fees are slightly higher
- Standard session duration: 50 minutes + 10 minutes admin
Packages:
- 5 sessions — valid for 6 months
- 10 sessions — valid for 12 months
PAYMENT TERMS
- Payment due upfront, 48 hours before the session
- Proof of payment via email or WhatsApp
- Unused sessions within the packaged validity are non-refundable
- Services are private (not claimable through medical aid)
CANCELLATION POLICY
- Free cancellation if done 24 hours in advance
- No penalty or fee cancellation
- Emergencies may be considered at counsellor’s discretion
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